We live in a relationship economy. By turning customers into raving fans, businesses not only save money, they make money and are not a one-night stand for their customers.

When businesses have a relationship marketing strategy that includes a customer-engagement platform, it can be a slam dunk for that much coveted 92% of their customers recommending them to family, friends and colleagues. Loyal customers drive 80% of business revenue, so keeping existing customers/clients happy is like having an unpaid sales force!

We've all heard that people do business with people they know, like and trust. Theresa.Oschmann would like to introduce you to her customer-engagement platform, so your business is also remembered fondly.

It's that time of year again, the leaves are turning and the air is crisp!! Golden Hello reports that they love strolling along the canal and taking in the gorgeous scenery! They are also so Thankful and Grateful to get to experience this scenery in Rochester! That is why they have been busy at Golden Hello, creating the perfect fall gift! You can show your clients, team, family, and friends how grateful you are for them. Inside the Golden Hello Thankful and Grateful gift box, the tastes and smells of fall, with mostly local makers, has been added. Under the lid, it's bursting with color!!

Check out all the Golden Hello gifts at - https://goldenhellocompany.com/products/grateful-and-thankful

Cybersecurity Awareness Month 2021 has officially begun! This year has seen an increase in phishing incidents which lead to ransomware attacks. Through the month of October, Just Solutions will be sharing cybersecurity best practices to help keep organizations and individuals secure on the internet. Follow Just Solutions on all of their social media platforms and join them in spreading cybersecurity awareness.

Fairport Brewing Company this month released its really hard kombucha under the OLD GOAT brand. Really hard refers to the 9% abv. It's a big beverage, unlike traditional kombucha, this beverage is shelf stable, meaning it doesn't have to live in a refrigerator. The two flavors are Peachy Keen and Berry Berry. These beverages are available at both locations and for wholesale. Call: 585-704-5050. Email: admin@fairportbrewing.com

Embrace Your Sisters (EYS) would like to thank all of you who walked with colleagues, friends, and family, in support of their first VIRTUAL Positively Pink in Pittsford Walk (due to COVID). Funds raised provide short-term emergency financial support for people with breast cancer, across our 13-county region. Let's remember our Chamber member, EYS, during October's Breast Cancer Awareness month!